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  • Shopping Guidelines for Customers Oversea(Oh my kawaiiii!! / KUUM official shop)

Shopping Guide

This website "Oh my kawaiiii!!" is only available on the Internet.
This website is only available in English.

* It is necessary to register as an "Oh my kawaiiii!!" Member to obtain your exclusive ID.
  (When ordering "KUUM", please carefully read the product description beforehand.)
* The products will be sent from Felissimo Japan. (There is an Overseas Shipping and Handling Fee)
* Your order/inquiry will be managed by the Global Customer Service at Felissimo "Oh my kawaiiii!!" Japan.
* Returns and exchanges will be made by our Global Customer Service at Felissimo "Oh my kawaiiii!!" Japan for defective products only.
* Payments will be settled in Japanese yen (JP¥).
* Although English is available on the website and for Customer Services, other printed matters are in Japanese (some delivery addresses may be written in English).
* To register as an "Oh my kawaiiii!!" Member, please enter your name and address using only English half-width alphanumeric characters instead of full-width characters.
You can use the website from Japan; however, the communication will be generally in English. (There will be no Japanese responses)

  1. About Ordering
  2. About Delivery
  3. About Payment
  4. Countries/Regions where deliveries are available / Shipping and Handling Fee
  5. About "Oh my kawaiiii!!" Member Registration
  6. About Product Size, Specifications, and Seasonality
  7. About Returns and Order Cancellations
  8. About Custom Clearance Procedures and Tariffs

About Ordering

Please order after logging in, using your "Oh my kawaiiii!!" Member ID.
* Online registration is free. Click here to register as an "Oh my kawaiiii!!" Member.
You are welcome to place your order anytime, anywhere online as you wish.

About Delivery

Delivery to you will be within 5-12 working days upon receipt of your order (if the payment is completed)
(Please carefully read the product description beforehand regarding the delivery of "KUUM".)
Your orders are delivered by DHL/EMS or Japan Post (small packet) without prior notice. The date/time cannot be designated for the delivery and there will be no contact ahead of time.

About Payment

Payment is settled in Japanese yen (JP¥). Terms, exchange rates, timing, and currency exchange handling fee are set forward by the credit card issuing company.
One-time payments must be made on international credit cards "VISA, MASTER, AMEX, JCB"
Once Felissimo determines your order amount, it will be charged to your credit card company. (Example: your order amount (– discount amount )+ Overseas Delivery and Handling Fee)
Payment will be made in accordance with the order.

Countries/Regions where deliveries are available / Shipping and Handling Fee

DHL DHL EMS DHL EMS DHL EMS DHL EMS EMS EMS EMS
ASIA1 ASIA2 ASIA3 North / Central
America1
North / Central
America2
Europe1 Europe2 Oceania1 Oceania2 Middle East Africa South America
Hong Kong
South Korea
Macau
Singapore
Taiwan
Indonesia
India
Malaysia
Philippines
Thailand
Bangladesh
Brunei
Bhutan
China
Cambodia
Laos
Sri Lanka
Myanmar
Mongolia
Saipan
Maldives
Nepal
Pakistan
Vietnam
U.S.A. Barbados
Canada
Costa Rica
Cuba
Honduras
Jamaica
Mexico
Panama
El Salvador
Trinidad/Tobago
Belgium
Switzerland
Germany
Spain
France
United Kingdom
Italy
Netherlands
Austria
Azerbaijan
Bulgaria
Belarus
Czech Republic
Denmark
Estonia
Finland
Greece
Croatia
Hungary
Ireland
Iceland
Liechtenstein
Lithuania
Luxembourg
Latvia
Macedonia
Malta
Norway
Poland
Portugal
Romania
Russian Federation
Sweden
Slovenia
Slovak Republic
Ukraine
Australia
New Zealand
Fiji
New Caledonia
Papua New Guinea
Solomon Islands
United Arab Emirates
Bahrain
Cyprus
Israel
Iran
Jordan
Kuwait
Oman
Qatar
Saudi Arabia
Syria
Turkey
Botswana
Ivory Coast
Djibouti
Algeria
Egypt
Ethiopia
Gabon
Ghana
Kenya
Morocco
Madagascar
Mauritius
Nigeria
Rwanda
Sudan
Senegal
Togo
Tunisia
Tanzania
Uganda
South Africa
Zimbabwe
Argentina
Brazil
Chile
Colombia
Ecuador
Peru
Paraguay
Uruguay
Venezuela
500g1,100 YEN1,100 YEN1,700 YEN1,700 YEN2,300 YEN1,900 YEN2,500 YEN1,700 YEN2,500 YEN2,500 YEN2,700 YEN2,700 YEN
600g1,300 YEN1,800 YEN2,500 YEN2,500 YEN2,900 YEN2,700 YEN2,500 YEN2,700 YEN2,700 YEN3,000 YEN3,000 YEN
700g2,000 YEN2,700 YEN2,900 YEN2,900 YEN2,900 YEN3,400 YEN3,400 YEN
800g2,100 YEN2,800 YEN3,100 YEN3,100 YEN3,100 YEN3,700 YEN3,700 YEN
900g2,300 YEN3,000 YEN3,300 YEN3,300 YEN3,300 YEN4,100 YEN4,100 YEN
1.0kg2,400 YEN3,200 YEN3,500 YEN3,500 YEN3,500 YEN4,400 YEN4,400 YEN
1.25kg1,200 YEN1,400 YEN2,700 YEN3,300 YEN3,600 YEN3,900 YEN4,000 YEN3,300 YEN4,000 YEN4,000 YEN5,200 YEN5,200 YEN
1.5kg3,000 YEN4,000 YEN4,400 YEN4,400 YEN4,400 YEN6,000 YEN6,000 YEN
1.75kg1,300 YEN1,500 YEN3,300 YEN4,100 YEN4,400 YEN4,800 YEN4,900 YEN4,100 YEN4,900 YEN4,900 YEN6,800 YEN6,800 YEN
2.0kg3,600 YEN4,800 YEN5,300 YEN5,300 YEN5,300 YEN7,600 YEN7,600 YEN
2.5kg1,700 YEN4,100 YEN5,000 YEN5,500 YEN5,800 YEN6,100 YEN5,000 YEN6,100 YEN6,100 YEN9,100 YEN9,100 YEN
3.0kg1,500 YEN1,800 YEN4,600 YEN5,700 YEN6,200 YEN6,700 YEN6,900 YEN5,700 YEN6,900 YEN6,900 YEN10,600 YEN10,600 YEN
3.5kg1,600 YEN1,900 YEN5,100 YEN6,500 YEN6,900 YEN7,500 YEN7,700 YEN6,500 YEN7,700 YEN7,700 YEN12,100 YEN12,100 YEN
4.0kg1,700 YEN2,100 YEN5,600 YEN7,200 YEN7,600 YEN8,400 YEN8,500 YEN7,200 YEN8,500 YEN8,500 YEN13,600 YEN13,600 YEN
4.5kg1,900 YEN2,200 YEN6,100 YEN8,000 YEN8,300 YEN9,300 YEN9,300 YEN8,000 YEN9,300 YEN9,300 YEN15,100 YEN15,100 YEN
5.0kg2,000 YEN2,400 YEN6,600 YEN8,800 YEN9,000 YEN10,200 YEN10,100 YEN8,800 YEN10,100 YEN10,100 YEN16,600 YEN16,600 YEN
5.5kg2,300 YEN2,600 YEN7,100 YEN9,400 YEN9,700 YEN11,000 YEN10,900 YEN9,400 YEN10,900 YEN10,900 YEN18,100 YEN18,100 YEN
6.0kg2,600 YEN2,900 YEN7,600 YEN10,000 YEN10,400 YEN11,700 YEN11,700 YEN10,000 YEN11,700 YEN11,700 YEN19,600 YEN19,600 YEN
6.5kg2,800 YEN3,200 YEN8,400 YEN10,600 YEN11,500 YEN12,500 YEN13,000 YEN10,600 YEN13,000 YEN13,000 YEN21,700 YEN21,700 YEN
7.0kg3,100 YEN3,400 YEN11,200 YEN13,200 YEN11,200 YEN
7.5kg3,400 YEN3,700 YEN9,200 YEN11,900 YEN12,600 YEN14,000 YEN14,300 YEN11,900 YEN14,300 YEN14,300 YEN23,800 YEN23,800 YEN
8.0kg3,600 YEN4,000 YEN12,500 YEN14,700 YEN12,500 YEN
8.5kg3,900 YEN4,300 YEN10,000 YEN13,100 YEN13,700 YEN15,500 YEN15,600 YEN13,100 YEN15,600 YEN15,600 YEN25,900 YEN25,900 YEN
9.0kg4,200 YEN4,500 YEN13,700 YEN16,200 YEN13,700 YEN
9.5kg4,500 YEN4,800 YEN10,800 YEN14,300 YEN14,800 YEN17,000 YEN16,900 YEN14,300 YEN16,900 YEN16,900 YEN28,000 YEN28,000 YEN
10.0kg4,700 YEN5,100 YEN14,900 YEN17,700 YEN14,900 YEN
10.5kg4,900 YEN5,400 YEN11,600 YEN15,500 YEN15,900 YEN18,500 YEN18,200 YEN15,500 YEN18,200 YEN18,200 YEN30,100 YEN30,100 YEN
11.0kg5,200 YEN5,600 YEN16,000 YEN19,200 YEN16,000 YEN
11.5kg5,400 YEN5,900 YEN12,400 YEN16,600 YEN17,000 YEN20,000 YEN19,500 YEN16,600 YEN19,500 YEN19,500 YEN32,200 YEN32,200 YEN
12.0kg5,600 YEN6,200 YEN17,100 YEN20,800 YEN17,100 YEN
12.5kg5,800 YEN6,400 YEN13,200 YEN17,700 YEN18,100 YEN21,500 YEN20,800 YEN17,700 YEN20,800 YEN20,800 YEN34,300 YEN34,300 YEN
13.0kg6,000 YEN6,700 YEN18,200 YEN22,300 YEN18,200 YEN
13.5kg6,200 YEN7,000 YEN14,000 YEN18,800 YEN19,200 YEN23,000 YEN22,100 YEN18,800 YEN22,100 YEN22,100 YEN36,400 YEN36,400 YEN
14.0kg6,400 YEN7,300 YEN19,300 YEN23,800 YEN19,300 YEN
14.5kg6,600 YEN7,500 YEN14,800 YEN19,800 YEN20,300 YEN24,500 YEN23,400 YEN19,800 YEN23,400 YEN23,400 YEN38,500 YEN38,500 YEN
15.0kg6,800 YEN7,800 YEN20,400 YEN25,300 YEN20,400 YEN
15.5kg7,000 YEN8,100 YEN15,600 YEN20,900 YEN21,400 YEN26,000 YEN24,700 YEN20,900 YEN24,700 YEN24,700 YEN40,600 YEN40,600 YEN
16.0kg7,200 YEN8,400 YEN21,500 YEN26,800 YEN21,500 YEN
16.5kg7,400 YEN8,600 YEN16,400 YEN22,000 YEN22,500 YEN27,500 YEN26,000 YEN22,000 YEN26,000 YEN26,000 YEN42,700 YEN42,700 YEN
17.0kg7,600 YEN8,900 YEN22,600 YEN28,300 YEN22,600 YEN
17.5kg7,800 YEN9,200 YEN17,200 YEN23,100 YEN23,600 YEN29,000 YEN27,300 YEN23,100 YEN27,300 YEN27,300 YEN44,800 YEN44,800 YEN
18.0kg8,000 YEN9,500 YEN23,700 YEN29,800 YEN23,700 YEN
18.5kg8,200 YEN9,700 YEN18,000 YEN24,200 YEN24,700 YEN30,500 YEN28,600 YEN24,200 YEN28,600 YEN28,600 YEN46,900 YEN46,900 YEN
19.0kg8,400 YEN10,000 YEN24,800 YEN31,300 YEN24,800 YEN
19.5kg8,600 YEN10,300 YEN18,800 YEN25,300 YEN25,800 YEN32,000 YEN29,900 YEN25,300 YEN29,900 YEN29,900 YEN49,000 YEN49,000 YEN
20.0kg8,800 YEN10,500 YEN25,900 YEN32,800 YEN25,900 YEN
20.5kg9,000 YEN10,800 YEN19,600 YEN26,400 YEN26,900 YEN33,500 YEN31,200 YEN26,400 YEN31,200 YEN31,200 YEN51,100 YEN51,100 YEN
21.0kg9,300 YEN11,100 YEN26,900 YEN34,300 YEN27,000 YEN
21.5kg9,500 YEN11,400 YEN20,400 YEN27,400 YEN28,000 YEN35,100 YEN32,500 YEN27,500 YEN32,500 YEN32,500 YEN53,200 YEN53,200 YEN
22.0kg9,700 YEN11,600 YEN27,900 YEN35,800 YEN28,000 YEN
22.5kg9,900 YEN11,900 YEN21,200 YEN28,500 YEN29,100 YEN36,600 YEN33,800 YEN28,600 YEN33,800 YEN33,800 YEN55,300 YEN55,300 YEN
23.0kg10,100 YEN12,200 YEN29,000 YEN37,300 YEN29,100 YEN
23.5kg10,300 YEN12,500 YEN22,000 YEN29,500 YEN30,200 YEN38,100 YEN35,100 YEN29,700 YEN35,100 YEN35,100 YEN57,400 YEN57,400 YEN
24.0kg10,500 YEN12,700 YEN30,000 YEN38,800 YEN30,200 YEN
24.5kg10,700 YEN13,000 YEN22,800 YEN30,500 YEN31,300 YEN39,600 YEN36,400 YEN30,800 YEN36,400 YEN36,400 YEN59,500 YEN59,500 YEN
25.0kg10,900 YEN13,300 YEN31,100 YEN40,300 YEN31,300 YEN
25.5kg11,100 YEN13,600 YEN23,600 YEN31,600 YEN32,400 YEN41,100 YEN37,700 YEN31,900 YEN37,700 YEN37,700 YEN61,600 YEN61,600 YEN
26.0kg11,300 YEN13,800 YEN32,100 YEN41,800 YEN32,400 YEN
26.5kg11,500 YEN14,100 YEN24,400 YEN32,600 YEN33,500 YEN42,600 YEN39,000 YEN33,000 YEN39,000 YEN39,000 YEN63,700 YEN63,700 YEN
27.0kg11,700 YEN14,400 YEN33,100 YEN43,300 YEN33,500 YEN
27.5kg11,900 YEN14,600 YEN25,200 YEN33,700 YEN34,600 YEN44,100 YEN40,300 YEN34,100 YEN40,300 YEN40,300 YEN65,800 YEN65,800 YEN
28.0kg12,100 YEN14,900 YEN34,200 YEN44,800 YEN34,600 YEN
28.5kg12,300 YEN15,200 YEN26,000 YEN34,700 YEN35,700 YEN45,600 YEN41,600 YEN35,200 YEN41,600 YEN41,600 YEN67,900 YEN67,900 YEN
29.0kg12,500 YEN15,500 YEN35,200 YEN46,300 YEN35,700 YEN
29.5kg12,700 YEN15,700 YEN26,800 YEN35,700 YEN36,800 YEN47,100 YEN42,900 YEN36,200 YEN42,900 YEN42,900 YEN70,000 YEN70,000 YEN
30.0kg12,900 YEN16,000 YEN36,300 YEN47,800 YEN36,800 YEN

* For countries/regions not on this list, please contact us.
* Even in countries/regions on this list, delivery may not be possible on isolated islands and other remote locations.
* Delivery can only be made to the country/region in which the "Oh my kawaiiii!!" Member is registered and currently lives.
* Overseas Delivery and Handling Fee includes shipping by air and local delivery, invoice fee and other costs.
* Handling Fee will be decided based on the total weight of the product.
* Handling Fee may change without prior notice.
* The order from Japan: The orders more than 5,000 yen (tax-included) are free shipping. As for the order that is less than 4,999 yen (tax-included), the postage is 250 yen (tax-included).
* About the postage of KUUM : The postage of KUUM sets the distinction.
It is as follows,*HongKong, Taiwan, Korea, Singapore: 1000 JPY, China: 3000 JPY, other areas: 4000 JPY

About "Oh my kawaiiii!!" Member Registration 

Registration is free of charge. Click here to register as a "Oh my kawaiiii!!" Member.

* We accept customers who are over 15 years old to register to be our member. (Customers who are under 15 years old, please register via your guardian’s information.).
* Please read and agree to the Terms of Use.
* Please manage your ID and password with care.
* Please avoid multiple registrations. (Multiple registrations with other shopping websites that Felissimo offers is not problematic.)
* Only one address can be registered for your Delivery Address. (Multiple Delivery Address registration is not permitted.)

About Product Size, Specifications, and Seasonality

Products are marked with Japanese size and standards.

* Click here for size table

About Returns and Order Cancellations

No returns, exchanges, or cancellation of orders can be made under any circumstances.
In the case of a defective product, please contact Global Customer Service at Felissimo "Oh my kawaiiii!!" Japan within 10 days after the arrival of the product.

* Reimbursements could take as long as 2 months. The payment will be made to your credit card "VISA, MASTER, AMEX, JCB" account.
* Please be aware that a difference in the invoice of credit card amount and reimbursement amount may occur at the time of settlement resulting in exchange gain or loss. We cannot be held responsible for return demand.

About Custom Clearance Procedures and Tariffs

Custom clearance on purchased items may differ by country/region; moreover, the customer may be asked to pay for the tariff, other import taxes, and/or clearance fee. The customer is responsible for payment of these taxes and/or duties. Please pay the courier service directly at the time of delivery.

* For further information, please directly contact customs in the country/region in which you will receive the delivery.
* If you do not pay the tariff and/or clearance fee, and the product is returned to Felissimo, reimbursement will not be made for the product (including the Overseas Delivery and Handling Fee.)
* In some countries/regions, taxes and surcharge may be as high as the cost of the product or even higher.
* In some countries/regions, taxes and surcharges may not be charged if the product is within the amount of exemption for personal use. (However, the amount of the tax exemption may be very small; in which case, taxes and duties will have to be paid.)